One good reason to get a Dell..

Other half bought a Dell XPS almost a year ago. Recently its display started to give problems, instead of your usual work screen, it started to rain lines. Twas irritating given the fact that the laptop was barely a year old.

Called up their service centre...and the technician took other half through the standard troubleshooting over the phone stuff. Problem not resolved and it became obvious to them that there was something wrong with the graphics display card, hence the need to replace the motherboard.

The technician was not available to come the next day but made appointment for the day after that. True to their word, he showed up. Spent the next 2 hours or so at the office and changed the motherboard. The XPS is now functioning normally again. Good thing we still had 70 odd days of warranty on it. But the service is good and prompt. Had it been other brands, we would have to send them back to the shop and wait for them to send to the manufacturer and that would have meant days if not weeks of waiting. So, thumbs up for Dell. Sure saved us lots of time.

For those parents who are looking to buy a laptop for their children who are going away to further their studies, I think this facility provided by Dell makes their laptop worth a second look. Extend your Dell Care Pr to 3 years (for the duration of the course) and if the laptop gives problems, you also get less headache....kids won't be chasing parents with cries that they need a laptop for their assignments (when it may just be they miss their computer games!!)...