What do you do when your Streamyx connection is slow?

Streamyx line has not been exactly fast the last couple of months. Yesterday, my line was down the whole day. A call to their call centre told me that they were doing some upgrading work. Today the connection came back..there was no improvement in the speed despite the upgrading. Then as I was surfing just now, the line was disconnected. So I called the Centre again...they put me through the same stuff. Only thing was when the lady sounded a bit lost when I said I am on a Mac. LOL!

Anyway to cut the long story short, she reset my port...and now I am getting really good speed. I've not experience such speed for a long, long time. Let's hope it stays this way. I've been contemplating moving to mobile broadband more and more since the speed is quite acceptable and the mobility really is a plus point.